The opportunity
The youth hospital in the home (HiTH) is an addition to the acute services provided by Orygen, which partners with young people, families and carers to provide inpatient-like care within the home environment. Ylab and Orygen approached TACSI to support a co-design process with carers and young people to discover the challenges and opportunities for providing acute healthcare services in the home.
Through this collaboration, we aimed to positively disrupt the loop in and out of mental health crises and distress. We identified key themes and worked with young people and carers to co-design service principles, concepts and desired experiences.
We developed a set of shared principles to underpin the service model, its delivery and evaluation, and discovered the challenges and opportunities for providing these acute services in the home.
'Safety net' drawing by carer
Group Synthesis
Orygen HiTH Journeys
Our approach
Through a series of virtual interviews and workshops, the co-design team discovered service principles, concepts, and desired experiences to positively disrupt the loop in and out of mental health crisis and distress. The young people and carers articulated their healthcare journey as a repeating cycle, ripe for disruption.
What’s next
The co-design team, carers, and young people developed a set of shared principles to underpin the service model, its delivery and evaluation. The process led to the creation of short and long-term opportunities to develop the service and staff to permanently disrupt the loop.
