Director: Social Innovation Consulting


A strategist, social designer, researcher and human-centred design specialist, Melanie is passionate about using design-led innovation to tackle social change. Her impressive 18-year career spans both strategic design and social innovation meaning she’s the perfect person to lead our Social Innovation Consulting team.


A recent addition to the TACSI family, she joins us from UK children’s charity Barnardo’s, where she led the Service Design team on a mission to change the landscape of children’s social care. Previously, she has held a number of strategic design positions with global management consultants in Sydney, Tokyo and London and was the Centre Manager of Designing Out Crime, a social innovation research centre at UTS Sydney. She’s also a visiting lecturer at the Royal College of Art.


At TACSI, Melanie supports the evolution of social innovation consulting, and is committed to cultivating the conditions for new ways of partnering for positive social change. She strives to enhance the way we imagine what’s possible for our communities and environment, and is skilled at building new organisations, structures and capabilities that can help us on that journey.


Described by her co-workers as a ‘thought leader’ and ‘influencer for change’, Melanie’s superpower is moving obstacles to make way for success, helping people find new perspectives and unlocking knowledge to be used in new ways.